Delivery and Returns

Delivery

Coronavirus Update: We are open for business and sending out our children’s craft kits to keep you all entertained while you are at home. Stay safe and happy crafting.

There is free delivery for all UK orders over £5.

Shipping is only available to the UK. All orders are despatched within 2 days from Paper Town via Royal Mail Second Class. In most cases the postal services is operating as normal but due to Coronavirus and increased levels of posting, some parcels are taking longer than normal. Please be patient and know that your orders are on their way.

Paper Town is based in Lymm, Cheshire so if you are local and would prefer to pick your craft kits, just get in touch via email hello@papertowncrafts.co.uk or on our Facebook page.

 

Returns

All our kits our handmade and every care is taken in ensuring all the components are packed. If however, you are missing something or are unhappy with your order in any other way, then please get in touch via email hello@papertowncrafts.co.uk and we will try to resolve any issues.